Privacy Policy

Introduction

Welcome to Global Store. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, make purchases, and interact with us. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and purchase history.
Payment Information: Credit card details, billing address, and other financial details (processed securely by third-party payment providers).
Technical Information: IP address, browser type, device information, and usage data.
Marketing Preferences and Feedback: Information you provide when subscribing to our marketing, responding to surveys, or giving feedback.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders, manage your account, and provide customer support.
To communicate with you about products, promotions, and updates, based on your preferences.
To personalize your experience on our website and improve our products and services.
To analyze and enhance our marketing efforts.
To comply with legal obligations and for fraud prevention and security.

3. Sharing of Information

We may share your information with:

Service Providers: Third-party providers who assist in payment processing, order fulfillment, marketing, data analytics, and customer support.
Legal Authorities: When required by law, to comply with legal proceedings, or to protect our rights and users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. Our site uses SSL encryption to secure your data during transmission. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

5. International Data Transfers

Since our operations are global, your information may be transferred to and processed in countries outside of South Africa. In such cases, we ensure that adequate safeguards are in place to protect your data, in accordance with applicable data protection laws.

6. Your Rights

You may have the following rights under applicable data protection laws:

Access and Correction: Request access to or correction of your personal information.
Deletion: Request deletion of your data, subject to legal obligations.
Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
Objection to Processing: Object to the processing of your data in certain circumstances.

To exercise these rights, don’t hesitate to get in touch with us at support@globalstore.co.za.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather information about site usage. You can control cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.